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Subject:Another wrong email address...
Time:06:08 pm
Yet again I've been sent email for another Marcus Rowland. I wouldn't even bother mentioning it, it happens so often, but this one appears to be a scan of the results of a blood test done by an American lab which an online search tells me does a lot of oncology testing, and there appears to be no way to reply to it (it was sent from a scanner that doesn't take incoming messages). I really do not want to give these people all of the personal details their contact form demands simply to say "sorry, wrong address."

Any suggestions, other than ignoring it and hoping that they'll sort it out for themselves?
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history_monk
Link:(Link)
Time:2016-12-18 06:53 pm (UTC)
Give obviously, blatantly wrong information for the personal details that you don't want to disclose?
(Reply) (Thread)


ffutures
Link:(Link)
Time:2016-12-18 10:10 pm (UTC)
Since I'm going to have to give my email address to sort this I can't see that one working.
(Reply) (Parent) (Thread)


ffutures
Link:(Link)
Time:2016-12-18 10:15 pm (UTC)
Just had a brainwave - used Whois to find their webmaster, I'll let him sort it out.
(Reply) (Parent) (Thread)


whswhs
Link:(Link)
Time:2016-12-18 07:06 pm (UTC)
Does the firm have a business office with an e-mail address or phone number, separate from the contact form? That's what I resort to when a firm's contact form doesn't do what I want, or when their automated voice mail doesn't have the right options.
(Reply) (Thread)


ffutures
Link:(Link)
Time:2016-12-18 10:11 pm (UTC)
Nope, it's a "contact us our way or nothing" menuing system.
(Reply) (Parent) (Thread)


ffutures
Link:(Link)
Time:2016-12-18 10:15 pm (UTC)
Just had a brainwave - used Whois to find their webmaster, I'll let him sort it out.
(Reply) (Parent) (Thread)


curiouswombat
Link:(Link)
Time:2016-12-18 07:24 pm (UTC)
Would it allow you to send if you just put 'not applicable' in all the written spaces and 01 in all the numerical spaces?
(Reply) (Thread)


ffutures
Link:(Link)
Time:2016-12-18 10:12 pm (UTC)
No idea - I may end up trying that if nothing else works.
(Reply) (Parent) (Thread)


ffutures
Link:(Link)
Time:2016-12-18 10:15 pm (UTC)
Just had a brainwave - used Whois to find their webmaster, I'll let him sort it out.
(Reply) (Parent) (Thread)


sbisson
Link:(Link)
Time:2016-12-19 08:23 am (UTC)
First try postmaster@ ; it should be the catch-all email address.
(Reply) (Parent) (Thread)


ffutures
Link:(Link)
Time:2016-12-19 05:07 pm (UTC)
I didn't think of postmaster, but the web person has received it and send apologies so hopefully it's OK.
(Reply) (Parent) (Thread)


uk_sef
Link:(Link)
Time:2016-12-19 01:29 am (UTC)
Handing out people's medical details to random other people, even if they happen to have the same name, is a crime of sorts. You should get their attention by reporting them to the relevant US medical authority who is in charge of that sort of thing because if they're stupid enough to send stuff to you, this is unlikely to be their only negligent data breach.

There's a massive problem with a different US company harassing a load of UK people incorrectly because they happened to win a UK government contract for doing so and aren't as bothered about getting it right compared with getting the money.
(Reply) (Thread)


ffutures
Link:(Link)
Time:2016-12-19 05:09 pm (UTC)
It doesn't actually seem to be their fault - it looks like gmail is screwing up occasionally, the email address it was sent to is missing one full stop that's in my address. Next stage is to try to sort this out with gmail. I may be some time...
(Reply) (Parent) (Thread)


eledonecirrhosa
Link:(Link)
Time:2016-12-19 10:20 am (UTC)
Are you sure it is not a scam to harvest personal details by pretending to be the medical company?

Meanwhile, somewhere in the local NHS there's a typo on a contact details sheet. As a result my landline gets a phone call now and then asking if Mr So-and-So's MRI results can be sent to Department XYZ.
(Reply) (Thread)


ffutures
Link:(Link)
Time:2016-12-19 05:10 pm (UTC)
No - when I looked at the raw text I realised it was sent to a slightly different address, gmail seem to have routed it wrongly. Next stop is to sort this with gmail.
(Reply) (Parent) (Thread)


pauldormer
Link:(Link)
Time:2016-12-20 10:46 am (UTC)
Had a dental appointment last week. When I made the appointment, the receptionist said she'd text me the details but I received no text. When I was there for the appointment, I pointed this out and she checked. They had my mobile number wrong.

I wonder what the person they'd been sending the texts to had made of it.
(Reply) (Thread)

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