Does this message I've just sent to someone sound fair?
In November you purchased a [boring lens description] from me, item xxxxxxxxxxx. Today it was returned to me by the post office - I think that the Russian post office must have tried to deliver it and failed, but you did not collect it from them before it was returned to me.
Also posted at https://ffutures.dreamwidth.org/2116411.html, where there are comments. Please comment here or there using OpenID.
I can't refund his postage because I can't claim it back from the post office. Does this seem reasonable and fair?
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